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Full time

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Hybrid

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Bratislava, Slovakia

Customer Service Specialist

Are you looking to work for a global organisation with leading brands in their portfolio? Are you ready for the next step in your career? If so, read on, the position as Customer Service Specialist would be a great opportunity for you!


About the Role

We are currently looking for Customer Service Specialist to become member of our team for our office in Bratislava within BU Health & Medical.

Ide o pracovný pomer na dobu určitú.
 

What You Will Do

  • Processing of customer orders and making sure they are dispatched, invoiced and paid accurately and on time in relevant system according to defined process and standards (order to billing)
  • Answering internal and customer enquiries on product availability, prices, delivery times and the order status. Making sure that these enquiries are dealt with promptly and accurately
  • Dealing with special and/or more complex enquiries from customers
  • Making calculations and analyses to accurately compile and report statistics and provide recommendations

Who You Are

  • Experience with working in SAP
  • University degree (or High School) in Economics, Logistics or similar field
  • Interpersonal and communication skills
  • Fluency in Slovak/Czech and English
  • Customer and Consumer driven
  • Previous experience within Customer Service is a plus
  • Previous experience in a international company is a plus

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Salary – min 1800 Eur gross monthly depending on the individual skills and experience of the selected candidate + other benefits. (13th salary, 14th salary, Bonus for attendance, Referral bonus and other interesting benefits, which we will be happy to tell you more about during the interview)


Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward

#LI-KC1

Application End Date:

03 aug 2025

Job Requisition ID:

Essity254405